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ABOUT US
- RTNZ Team
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DESTINATION MANAGEMENT
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Category: Wānanga Tuawha: RTO Case Studies

Tātaki Auckland Unlimited: Destination Auckland 2035

From the ambitious launch of Destination Auckland 2025 in May 2018 to the adaptive pivot in response to the COVID-19 pandemic, this journey has been a…

Kirsty August 9, 2024

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Murihiku Southland Destination Strategy 2.0

A look a the the recently refreshed Murihiku Southland Destination Strategy which was written by Great South.

Kirsty August 9, 2024

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Christchurch Cruise Tourism – Navigating the Choppy Waters of Social Licence

The return of mass visitation by cruise passengers to the township of Lyttelton after an eleven year hiatus resulted in a disrupted community and a th…

Kirsty August 9, 2024

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Library Updates

Online Module #19: Leveraging the Transformation Economy in Travel
Online Module #18: Camping, Climate and Carbon
RTNZ Member Update September 2024
Tātaki Auckland Unlimited: Destination Auckland 2035
Murihiku Southland Destination Strategy 2.0

Professional Development Programme

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Kirsty posted an update 8 months ago

Kirsty posted an update 9 months ago

Kirsty posted an update in the group RTNZ Updates 9 months ago

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About the Speaker

Karen Thompson-Smith heads the Tourism Team that sits within Tāmaki Makaurau Auckland’s economic and cultural development agency Tātaki Auckland Unlimited.

With over 30 years in the Tourism and Hospitality sector, she began her career at THL in their motorhome division. She then served as Key Account Manager at Montana Wines and helped relaunch Carrington Estate in the Far North.

After five years with Tourism New Zealand, including two in the North American team, Karen joined ATEED, leading the Destination Development Team for five years. Following a stint in Toronto, she returned to New Zealand as General Manager of Matakana Coast, where she revitalized the organization during Covid-19.

Before her current role, Karen was the Destination and Sustainability Manager at Tātaki Auckland Unlimited, leading the development of three localised destination management plans and a key piece of research to inform on the opportunities for Auckland’s City Centre Nighttime Economy.

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