Meet your industry whānau at Jimmy Cook’s Bar at the Copthorne Hotel and Resort. 

Upon arrival, you’ll be issued your Waitangi Treaty Grounds Lanyard. Keep this with you at all times.

Make your way to the Waitangi Treaty Grounds via the Coastal Track.

You will be guided by your RTNZ team.

Pōwhiri / Mihiwhakatau at Te Whare Rūnanga Waitangi Treaty Grounds

The warmest welcome to the Bay of Islands will be waiting for you at Waitangi Treaty Grounds with a formal pōwhiri and mihi whakatau.

We suggest wearing smart/casual attire and something warm. We will be welcomed to the whare. Your shoes will need to be removed.

Seated at Tahuaroa.

It’s time to take your seats. The wānanga will be officially opened, and our time together blessed with a karakia.

Welcome to Te Ūnga Mai | Wānanga Tuatahi

Welcome, in person, in Te Ūnga Mai. In this overview of our journey so far, meet your core team and lead facilitators in real life, recap on your learning and enjoy a preview of the agenda highlights.

Destination Management Planning: A Dual Heritage Approach

Dame Jenny Shipley & Harry Burkhardt, Co-chairs of the Northland Leadership Advisory Group, share a dual heritage approach to destination management planning.

Dessert served and scheduled evening activity ends.

Enjoy a sweet treat before making your way back to the Copthorne Hotel and Resort at your own time and pace. The Jimmy Cooks Bar will remain open for those who want to continue the evening.

Delegates seated at Tahuaroa

Please be ready and seated in Tahuaroa at 9:00am.

Waiata Practice

Ten minutes of facilitated group waiata practice: Ma wai rā. The opportunity for you to practice your reo and increase your confidence in cultural protocol and tikanga.

Introduction to Hon. Stuart Nash

A welcome to the Tourism Minister from RTNZ Chair, David Perks.

National context | The role of Tourism and Destination Management in supporting Aotearoa’s post-pandemic economic recovery

RTNZ welcomes Hon. Stuart Nash, Tourism Minister, for a special keynote address on the current national context for our visitor economy.

National context | Emerging Tourism Landscape and Strategic Focus Areas with Tourism New Zealand

How will the domestic market change once international travel is back on the cards and what can RTOs do to attract them in the future? Tourism New Zealand’s Bjoern Spreitzer joins us virtually to share an update from TNZ.

International Context: Emerging global landscape, consumer trends and strategic focus areas for 2022 – 2023

National context: Panel Discussion

Industry leaders dive deeper into the current situation and outlook for tourism and destination management in Aotearoa.

Panellists:

• David Perks, Board Member at TIA
• Eve Lawrence, General Manager – Touring Brands at Haka Tourism Group & Board Member of BYATA
• Dylan Rushbrook, General Manager at Tourism Central Otago
• Tania Burt, General Manager – Destination at Northland Inc
• Jo Holmes, Head of Insights and Marketing at Destination Rotorua

Leading with Resilience Through Crisis and Change

Captain Morgan will discuss his key learnings in times of crisis over his 37 years with Air New Zealand, as well as the airlines ambitions for a more sustainable future and the actions they are taking to get there.

From Destination Promoter to Destination Steward

Group NAO’s Signe Jungersted shares international examples of how to lead change and journey through transformation with your team and stakeholders.

Creating the Desired Impact for Your Destination

A practical workshop will lead groups of participants through a basic intervention logic process to map the impacts that they want to create in their destinations.

Evening Experience | Tour of Hundertwasser Art Centre with Wairau Māori Art Gallery and Dinner

Experience art and nature in perfect harmony in a unique architectural project dedicated to artist, visionary and ecological activist, Friedensreich Hundertwasser.

Hear from Kathleen Drumm, Chief Executive at the Hawea Art Precinct and Hundertwasser Art Centre, about the development of the project from ideation to realisation. Learn about how the centre has been positioned at the heart of the community, and how regenerative principles have been applied throughout the development and ongoing management of the gallery.

Dinner will be served at the Whangarei Art Museum, with a welcome and address from Steve O’shea, Co-Founder and General Manager of the Aqua Restaurant about the globally inspired dining experience, how destination management applies to hospitality, sustainability and the importance of keeping it local.

Waiata Practice

Ten minutes of facilitated group waiata practice: Ma wai rā. The opportunity for you to practice your reo and increase your confidence in cultural protocol and tikanga.

Environmental Stewardship Part 1

Facing the challenge that’s bigger than COVID | Climate change and what it means for you

This interactive session with Jeremy Sampson, the CEO of the Travel Foundation, will outline the global challenges and focus on the risks posed by climate change to our environment, communities, and businesses. Jeremy will present tools and initiatives that RTOs can learn from to create positive change in their region and communities.

The TSC and Carbon Reduction at the Destination Level

You have signed the NZ Tourism Sustainability Commitment (TSC), you’ve included regenerative tourism in your Destination Management Plan and heard about the industry’s new Carbon Challenge. So how can you now turn all of this into meaningful action?   

Bringing Tiaki to Life Through Destination Management 

Explore The Tiaki Promise – Care for New Zealand kaupapa and how it can be used in destination management to influence visitor behaviour in your region. 

Place-based Experience Design | Concept / Feasibility phase for place-based experience design and the role of the RTO

Join Chris Hay, Creative Director of Locales, to discover Ngā Ara Tipuna, a place-based storytelling experience in Central Hawkes Bay that involved working with local hapū to create a regenerative cultural project with multiple benefits to the community and local economy.

Allocated Workshop One | Sustainable Funding for Tourism

This session, co-facilitated by RTNZ and Shane Vuletich, Founder of Fresh Info will present a potential long-term funding model for tourism to stimulate discussion and debate. 

Allocated Workshop Two | Engaging With Your Stakeholders in Destination Management Planning 

Learn from other regions’ stakeholder activities with specific examples, followed by a hands-on exercise to identify and map your stakeholders.

Application, Reflection and Discussion

Group reflection, key learnings and how to apply your new skills to your DMP when you return home.

The Duke | Refreshing Rascals and Reprobates since 1827

Please be ready to depart the Copthorne Hotel and Resort Bay of Islands by 5:15pm.

Located on the waterfront of Russell in the Bay of Islands, the Duke of Marlborough Hotel offers an outstanding restaurant, accommodation and event venue. Holding New Zealand’s first liquor licence, this historical beauty has been lovingly restored and offers her visitors a great place to relax, unwind and watch the world go by.

Enjoy dinner and featured case study at The Duke.

How do we build genuine relationships and do what needs to be done for the betterment of all people?

Mahia te mahi, Hei painga mo te iwi – Princess Te Puea.

Te Tiriti O Waitangi | What does the Te Tiriti mean for partnership and tourism?

Learn how to authentically weave key principles and learnings from Te Tiriti O Waitangi into your DMP with a keynote address from Eru Lyndon, Chair of the Waitangi Board of Directors, followed by a deep dive into the application of treaty principles through Northland’s DMP.

An Introduction to Te Kōngahu

Te Kōngahu Museum of Waitangi weaves together the stories and taonga (treasured objects) which bring to life the history of Waitangi and Aotearoa New Zealand’s founding documents. Learn about the award-winning museum from Curatorial Manager, Caitlin Timmer Arends.

Te Kōngahu Museum Self-Guided Tour Walk

The award-winning museum features over 500 images, six immersive audio-visual experiences, and two large interactive touchscreens. It tells the story of Te Tiriti o Waitangi and the Treaty of Waitangi from multiple perspectives to achieve an authentic and accurate representation of events.

Explore Te Kōngahu in your own time and reflective space.

Please return to Tahuaroa by 11:30am for final session.

Wrap-up, key learning’s, take-away and personal actions

Our final session for wānanga tuatahi.

Reflect on your time together at Te Ūnga Mai with practical application of lessons and personal actions.

Closing Karakia and Farewell from RTNZ

Depart Te Tai Tokerau Northland

Transport to Airport